Source and import
Supplier coordination, international logistics, customs and nationalization.
Payment technology operations
The complete lifecycle. One partner.
We connect logistics, inventory, configuration, deployment, support and repair so every device arrives ready, stays visible and returns to the cycle under control.
Regional operations coordinated from Guatemala.
15+years of operational experience
5+countries with regional coverage
15+strategic hubs
24/7regional support
One operating partner
We do not just move devices. We manage the entire journey.
NUVIA works with financial institutions, payment processors and technology companies that need to execute critical operations without coordinating a fragmented vendor chain.
- Fewer handoffs
- Greater traceability
- Faster decisions
End-to-end model
Four connected moments cover the full operation.
Each stage retains its specialization while sharing one governance model, one set of indicators and one execution standard.
Prepare and control
Secure warehousing, serialized inventory, configuration, testing and quality.
Deploy and support
Merchant installation, help desk, remote support and field services.
Recover and improve
Reverse logistics, diagnostics, certified repair and operational learning.
Integrated capabilities
Specialization matters. Shared accountability matters more.
Five capabilities work as one operation, with a single point of contact and one view of performance.
01Logistics and complianceFrom origin to Guatemala with regulatory control.
Procurement coordination, international transport, nationalization, compliance and distribution.
02Warehouse and inventoryEvery device located and traceable.
Inbound, secure storage, serial-level inventory, reservations, dispatch and lifecycle control.
03Device readinessEquipment ready before it reaches the merchant.
Staging, accessories, OS and app configuration, functional testing, security and quality.
04Field operationsCoordinated execution at the point of service.
Deployment, installation, activation, training, technical visits, remote support and incident management.
05Repair and returnsRecover value and reduce time out of service.
Diagnostics, repair, preventive maintenance, triage, reverse logistics, refurbishment and disposition.
Serialized inventoryTechnical readinessCertified repair
Information to operate
Operations run on signals, not assumptions.
The executive view connects inventory, deployments, support, repair, quality and cost to identify friction before it becomes risk.
- 01Inventory by status
- 02SLA compliance
- 03Repair turnaround
- 04Ticket resolution
- 05Cost per device
Operational view
Indicators agreed for each operation
Inventory by status
SLA compliance
Repair turnaround
Ticket resolution
Regional coverage
Regional coordination. Local execution.
Guatemala is the main operations and coordination center for a network combining local teams, logistics hubs and specialized partners.
GTGuatemala · regional headquarters
MexicoEl SalvadorHondurasNicaraguaCosta RicaPanama
Let us discuss your operation
Turn the current lifecycle into a more controllable model.
An initial conversation helps us understand volumes, countries, providers, service levels and the first opportunities for improvement.